Privacy Policy

We collect information you provide directly to us when you submit feedback, make an enquiry, or interact with our services. This Personally Identifiable Information (PII) specifically includes:

• Name
• Email Address
• Phone Number
• Date of Birth (DOB), if provided for special offers

We do not collect this information secretly; it is only collected when you explicitly fill out our forms.

We use the information we collect about you to provide, maintain, and improve our services, such as to facilitate ticketing and payments, send receipts, provide products and services you request, and send related information, including confirmations and administrative messages.

We take strict measures, including administrative, technical, and physical safeguards, to protect your personal information. Specifically:

• All administrative access to customer data is protected by multi-role authentication and time-limited session tokens.
• Passwords and sensitive authentication keys are heavily encrypted using SHA-256.
• We maintain internal audit logs of all administrative actions involving your data.
• We never expose your Personally Identifiable Information (PII) in public logs, query strings, or HTML source code.

We do not share your personal information with third parties except as described in this privacy policy, such as with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.